1:-Cancellation slabs (% of refund) is based on the time of cancellation and departure time of the service at the place.
2:-For cancellation of tickets, cancellation fee is calculated on the journey fare applicable.
3:-Cancellation of tickets with discounts will be as per the above procedure. However, cancellation charges will be worked out on the basic fare paid by the passenger and refund amount will be fare collected less cancellation fee.
(The cancellation fee will be deducted from the passenger's reservation amount)
|Cancellation Fee||Duration (Cancellation time)|
|10% of the basic fare||Up to 72 hours before the departure time|
|25% of the basic fare||Between 72 hours and up to 24 hours before departure time|
|50% of the basic fare||Between 24 hours and up to 30 minutes before departure time|
|100% of the basic fare + Other fees||Less than 30 minutes before departure time and at/after the departure time|